Financial value
What negative outcomes of operational exceptions cost, by SOP and justification pattern.
Cost of negative outcomes
10,100 SAR
Last 31 days
Annualized at the same rate
118,919 SAR
Straight-line projection, not a forecast
Negative outcomes
21
21 of 45 recorded outcomes
Top cost drivers
Justification patterns ranked by the cost of their negative outcomes
| Reason | SOP | Negative outcomes | Cost | Share of cost | Recommendation |
|---|---|---|---|---|---|
| Route over capacity | SOP-LOG-02 | 7 | 1,750 SAR | 17.33% | Reinforce procedure |
| Customer on site | SOP-LOG-01 | 2 | 1,700 SAR | 16.83% | Formalize exception |
| System outage | SOP-LOG-01 | 2 | 1,700 SAR | 16.83% | Investigate |
| Incomplete address | SOP-LOG-02 | 6 | 1,500 SAR | 14.85% | Investigate |
| Device failure | SOP-LOG-03 | 1 | 1,500 SAR | 14.85% | — |
| Other reason | SOP-LOG-01 | 1 | 850 SAR | 8.42% | — |
| Supervisor unavailable | SOP-LOG-01 | 1 | 850 SAR | 8.42% | — |
| Customer requested hold | SOP-LOG-02 | 1 | 250 SAR | 2.48% | Formalize exception |
Cost by SOP
Where exceptions cost the most
Costs are the organization's own estimates per outcome. Knowledge Shadow multiplies them by recorded outcomes; it does not infer prices.
Executive report
A concise management view of the governed decision lifecycle.
Decisions
60
Captured records
Justification
85%
Human context coverage
Outcome coverage
88%
Measured downstream results
Patterns
9
Recurring knowledge signals
Evidence cases
47
Review-ready occurrences
Top knowledge patterns
Evidence candidates for human SOP review
Incomplete address · SOP-LOG-0214 occurrences
11 measured outcomes · 5 positive
Customer on site · SOP-LOG-0110 occurrences
9 measured outcomes · 7 positive
Route over capacity · SOP-LOG-0210 occurrences
8 measured outcomes · 1 positive
Known business recipient · SOP-LOG-035 occurrences
5 measured outcomes · 5 positive
Customer requested hold · SOP-LOG-024 occurrences
4 measured outcomes · 3 positive
System outage · SOP-LOG-014 occurrences
4 measured outcomes · 2 positive
Other reason · SOP-LOG-012 occurrences
2 measured outcomes · 1 positive
Device failure · SOP-LOG-031 occurrences
1 measured outcomes · 0 positive
Supervisor unavailable · SOP-LOG-011 occurrences
1 measured outcomes · 0 positive
Governance
Generated Oct 27, 10:40 AM
Knowledge Shadow surfaces evidence for human review; it does not autonomously rewrite policy.