Decision register
60 captured decisions
| Decision ID | Ticket | SOP | Exception | Status | Reason | Justified | Created |
|---|---|---|---|---|---|---|---|
| DEC-D74CBA48 | #47705130047703650 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 25, 11:45 PM | Oct 25, 09:08 PM |
| DEC-79C90AC3 | #22572968495219044 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 25, 08:12 PM | Oct 25, 05:30 PM |
| DEC-C34C66DE | #14051803885981068 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 25, 03:27 PM |
| DEC-D1C82FD5 | #63681212181048990 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 25, 09:53 AM | Oct 25, 07:26 AM |
| DEC-3CE2F073 | #30279084961520480 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 25, 02:18 AM | Oct 25, 12:42 AM |
| DEC-B16D05B3 | #8199144180813281 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Incomplete address | Oct 23, 11:47 AM | Oct 23, 10:06 AM |
| DEC-28A4C98D | #12292790665460548 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 23, 08:03 AM |
| DEC-2FE4A4FF | #35841919065465436 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Incomplete address | Oct 23, 09:11 AM | Oct 23, 07:00 AM |
| DEC-21629C61 | #42555869954405820 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Customer requested hold | Oct 22, 09:20 PM | Oct 22, 05:55 PM |
| DEC-F9D54FF3 | #17637193034440710 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 22, 06:45 PM | Oct 22, 02:59 PM |
| DEC-BCD90EA9 | #31000168037444270 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Other reason | Oct 22, 12:57 PM | Oct 22, 11:25 AM |
| DEC-F8665BD6 | #33330316295579400 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 22, 01:17 AM | Oct 22, 12:31 AM |
| DEC-4D95A262 | #30396321237451330 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Oct 21, 10:13 PM | Oct 21, 06:41 PM |
| DEC-5E1FA869 | #4564982441492375 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 21, 02:44 PM | Oct 21, 11:29 AM |
| DEC-EEECD489 | #5887544078586388 | SOP-LOG-01 · 1.0 | Claim evidence missing | JUSTIFICATION CAPTURED | Customer on site | Oct 21, 10:00 AM | Oct 21, 06:05 AM |
| DEC-22CBCA2B | #66390503006983550 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Customer requested hold | Oct 21, 05:18 AM | Oct 21, 03:26 AM |
| DEC-8C03ECC0 | #6109768801251755 | SOP-LOG-03 · 1.0 | COD verification skipped | AWAITING JUSTIFICATION | — | — | Oct 21, 01:29 AM |
| DEC-CAEBA59C | #31570590875539430 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 20, 11:19 AM | Oct 20, 07:20 AM |
| DEC-D53DC9EB | #31501350906858976 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 20, 02:22 AM | Oct 20, 12:43 AM |
| DEC-C5908692 | #54543863112254580 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 17, 04:13 PM | Oct 17, 02:47 PM |
| DEC-1CC6C58E | #6529510979201008 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 17, 11:55 AM | Oct 17, 10:16 AM |
| DEC-58D926B4 | #17871708836779998 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 17, 05:23 AM | Oct 17, 05:04 AM |
| DEC-38AE5A4C | #44012267728306460 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | System outage | Oct 16, 09:28 PM | Oct 16, 08:17 PM |
| DEC-4D342247 | #3822926263400416 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Oct 16, 01:39 PM | Oct 16, 10:40 AM |
| DEC-3408FA0D | #24010849919156460 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Other reason | Oct 16, 04:47 AM | Oct 16, 02:33 AM |
| DEC-286E148F | #54675010448713350 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 15, 10:55 PM | Oct 15, 08:42 PM |
| DEC-AC95CFCE | #55902274874334536 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 15, 08:37 PM | Oct 15, 07:10 PM |
| DEC-D609EB68 | #59816093965679464 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 15, 07:53 AM |
| DEC-CB99199C | #56599237827453816 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Oct 14, 08:23 AM | Oct 14, 06:23 AM |
| DEC-60B04C90 | #68175650426179590 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 13, 11:36 PM | Oct 13, 10:45 PM |
| DEC-4052BDD2 | #20434622427544110 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Oct 13, 04:46 PM | Oct 13, 04:18 PM |
| DEC-70508969 | #39475400221888090 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 13, 04:24 AM |
| DEC-6B1E96E2 | #46752293470303730 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 12, 11:57 AM | Oct 12, 10:36 AM |
| DEC-020664E7 | #45186361238821420 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 11, 02:57 AM | Oct 10, 11:01 PM |
| DEC-B1FDACF4 | #23197820879529052 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Route over capacity | Oct 10, 10:28 PM | Oct 10, 07:40 PM |
| DEC-3FF16574 | #55937555791578370 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | System outage | Oct 10, 12:32 AM | Oct 09, 10:05 PM |
| DEC-48BB04D4 | #66554841114669880 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | System outage | Oct 08, 11:33 PM | Oct 08, 09:59 PM |
| DEC-D4C84588 | #42384495678410904 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Device failure | Oct 08, 09:25 PM | Oct 08, 06:39 PM |
| DEC-A1DDFE3B | #24135577511773650 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 08, 03:13 AM |
| DEC-17F3CD99 | #52790772836985560 | SOP-LOG-01 · 1.0 | Claim evidence missing | AWAITING JUSTIFICATION | — | — | Oct 08, 01:02 AM |
| DEC-E6326DE0 | #25486317086953904 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 07, 04:47 AM | Oct 07, 02:26 AM |
| DEC-31A5C916 | #12182239931895336 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 06, 01:12 PM | Oct 06, 10:07 AM |
| DEC-68E27C62 | #10469960996165552 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 06, 08:50 AM | Oct 06, 07:00 AM |
| DEC-73B8C158 | #26650361031680464 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Customer requested hold | Oct 05, 07:39 AM | Oct 05, 05:10 AM |
| DEC-C047A9B2 | #5955396570647116 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 05, 06:15 AM | Oct 05, 04:53 AM |
| DEC-DB35AA71 | #56778058338158584 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Incomplete address | Oct 04, 10:24 PM | Oct 04, 09:20 PM |
| DEC-C1F28CD3 | #59796043385683140 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Customer requested hold | Oct 04, 03:50 AM | Oct 04, 01:49 AM |
| DEC-0452384D | #26174558542701310 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Route over capacity | Oct 04, 01:37 AM | Oct 04, 01:07 AM |
| DEC-49FE86B6 | #10108815165895264 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 02, 06:15 PM | Oct 02, 04:04 PM |
| DEC-0073BC84 | #25830519459870884 | SOP-LOG-03 · 1.0 | COD verification skipped | AWAITING JUSTIFICATION | — | — | Oct 02, 02:16 PM |
| DEC-C4A0C6C5 | #40205013010257440 | SOP-LOG-01 · 1.0 | Claim evidence missing | AWAITING JUSTIFICATION | — | — | Oct 01, 01:14 PM |
| DEC-B27CA87C | #35587788298737530 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 01, 10:56 AM | Oct 01, 09:13 AM |
| DEC-0623524D | #1633843470863292 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | System outage | Sep 29, 10:22 PM | Sep 29, 09:34 PM |
| DEC-9554C5B3 | #6843375127628962 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Sep 29, 02:27 PM | Sep 29, 01:20 PM |
| DEC-BF5BE8C1 | #32208132165651904 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Sep 29, 10:48 AM | Sep 29, 10:12 AM |
| DEC-F487D27A | #14171082543174888 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Sep 29, 10:41 AM | Sep 29, 07:44 AM |
| DEC-C1AEA467 | #62922706609293580 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Sep 28, 11:17 PM | Sep 28, 10:37 PM |
| DEC-2BC14B18 | #63037086241881100 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Sep 29, 01:18 AM | Sep 28, 09:49 PM |
| DEC-BE11986D | #1125172867903404 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Supervisor unavailable | Sep 27, 01:07 PM | Sep 27, 12:46 PM |
| DEC-DD033A03 | #40292860742347260 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Sep 27, 06:18 AM | Sep 27, 04:03 AM |