Decision register
60 captured decisions
| Decision ID | Ticket | SOP | Exception | Status | Reason | Justified | Created |
|---|---|---|---|---|---|---|---|
| DEC-482D7A73 | #47705130047703650 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 26, 01:42 AM | Oct 25, 11:05 PM |
| DEC-33E98286 | #22572968495219044 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 25, 10:09 PM | Oct 25, 07:27 PM |
| DEC-3A2EEC9F | #14051803885981068 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 25, 05:24 PM |
| DEC-04BB864E | #63681212181048990 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 25, 11:50 AM | Oct 25, 09:23 AM |
| DEC-EFE124C2 | #30279084961520480 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 25, 04:15 AM | Oct 25, 02:39 AM |
| DEC-5D8E9332 | #8199144180813281 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Incomplete address | Oct 23, 01:44 PM | Oct 23, 12:03 PM |
| DEC-BAC99EF5 | #12292790665460548 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 23, 10:00 AM |
| DEC-FE8C0432 | #35841919065465436 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Incomplete address | Oct 23, 11:08 AM | Oct 23, 08:57 AM |
| DEC-1425904D | #42555869954405820 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Customer requested hold | Oct 22, 11:17 PM | Oct 22, 07:52 PM |
| DEC-2ACD0260 | #17637193034440710 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 22, 08:42 PM | Oct 22, 04:56 PM |
| DEC-AF8E7038 | #31000168037444270 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Other reason | Oct 22, 02:54 PM | Oct 22, 01:22 PM |
| DEC-A40AC74A | #33330316295579400 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 22, 03:14 AM | Oct 22, 02:28 AM |
| DEC-065965D1 | #30396321237451330 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Oct 22, 12:10 AM | Oct 21, 08:38 PM |
| DEC-360432CD | #4564982441492375 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 21, 04:41 PM | Oct 21, 01:26 PM |
| DEC-4C9762F6 | #5887544078586388 | SOP-LOG-01 · 1.0 | Claim evidence missing | JUSTIFICATION CAPTURED | Customer on site | Oct 21, 11:57 AM | Oct 21, 08:02 AM |
| DEC-6A7F43BA | #66390503006983550 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Customer requested hold | Oct 21, 07:15 AM | Oct 21, 05:23 AM |
| DEC-92EFE51F | #6109768801251755 | SOP-LOG-03 · 1.0 | COD verification skipped | AWAITING JUSTIFICATION | — | — | Oct 21, 03:26 AM |
| DEC-96179000 | #31570590875539430 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 20, 01:16 PM | Oct 20, 09:17 AM |
| DEC-7BA104A9 | #31501350906858976 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 20, 04:18 AM | Oct 20, 02:39 AM |
| DEC-CFE6DADD | #54543863112254580 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 17, 06:10 PM | Oct 17, 04:44 PM |
| DEC-1C588922 | #6529510979201008 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 17, 01:52 PM | Oct 17, 12:13 PM |
| DEC-25516C00 | #17871708836779998 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 17, 07:20 AM | Oct 17, 07:01 AM |
| DEC-B3414054 | #44012267728306460 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | System outage | Oct 16, 11:25 PM | Oct 16, 10:14 PM |
| DEC-8BE587FB | #3822926263400416 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Oct 16, 03:36 PM | Oct 16, 12:37 PM |
| DEC-EA576FD6 | #24010849919156460 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Other reason | Oct 16, 06:44 AM | Oct 16, 04:30 AM |
| DEC-612D9E91 | #54675010448713350 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 16, 12:52 AM | Oct 15, 10:39 PM |
| DEC-991AFD5C | #55902274874334536 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 15, 10:34 PM | Oct 15, 09:07 PM |
| DEC-E6266566 | #59816093965679464 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 15, 09:50 AM |
| DEC-3E4E700B | #56599237827453816 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Oct 14, 10:20 AM | Oct 14, 08:20 AM |
| DEC-2A520B57 | #68175650426179590 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 14, 01:33 AM | Oct 14, 12:42 AM |
| DEC-3B113FF5 | #20434622427544110 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Oct 13, 06:43 PM | Oct 13, 06:15 PM |
| DEC-6E7FB7FF | #39475400221888090 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 13, 06:21 AM |
| DEC-2225F145 | #46752293470303730 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 12, 01:54 PM | Oct 12, 12:33 PM |
| DEC-C2C3BDFA | #45186361238821420 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 11, 04:54 AM | Oct 11, 12:58 AM |
| DEC-26D174BD | #23197820879529052 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Route over capacity | Oct 11, 12:24 AM | Oct 10, 09:36 PM |
| DEC-473F36D8 | #55937555791578370 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | System outage | Oct 10, 02:29 AM | Oct 10, 12:02 AM |
| DEC-1A7431E2 | #66554841114669880 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | System outage | Oct 09, 01:30 AM | Oct 08, 11:56 PM |
| DEC-D63D4BB9 | #42384495678410904 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Device failure | Oct 08, 11:22 PM | Oct 08, 08:36 PM |
| DEC-13D0BFA1 | #24135577511773650 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | AWAITING JUSTIFICATION | — | — | Oct 08, 05:10 AM |
| DEC-E6827FA2 | #52790772836985560 | SOP-LOG-01 · 1.0 | Claim evidence missing | AWAITING JUSTIFICATION | — | — | Oct 08, 02:59 AM |
| DEC-EEC3A772 | #25486317086953904 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 07, 06:44 AM | Oct 07, 04:23 AM |
| DEC-2E19FF29 | #12182239931895336 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 06, 03:09 PM | Oct 06, 12:04 PM |
| DEC-6AA6CB37 | #10469960996165552 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 06, 10:47 AM | Oct 06, 08:57 AM |
| DEC-6EE1E6BF | #26650361031680464 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Customer requested hold | Oct 05, 09:36 AM | Oct 05, 07:07 AM |
| DEC-5726BFE8 | #5955396570647116 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Oct 05, 08:12 AM | Oct 05, 06:50 AM |
| DEC-9F856D9B | #56778058338158584 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Incomplete address | Oct 05, 12:21 AM | Oct 04, 11:17 PM |
| DEC-CE9D447D | #59796043385683140 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Customer requested hold | Oct 04, 05:47 AM | Oct 04, 03:46 AM |
| DEC-537681F0 | #26174558542701310 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | JUSTIFICATION CAPTURED | Route over capacity | Oct 04, 03:34 AM | Oct 04, 03:04 AM |
| DEC-6308AD4D | #10108815165895264 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Incomplete address | Oct 02, 08:12 PM | Oct 02, 06:01 PM |
| DEC-3F21FC88 | #25830519459870884 | SOP-LOG-03 · 1.0 | COD verification skipped | AWAITING JUSTIFICATION | — | — | Oct 02, 04:13 PM |
| DEC-110D11C3 | #40205013010257440 | SOP-LOG-01 · 1.0 | Claim evidence missing | AWAITING JUSTIFICATION | — | — | Oct 01, 03:11 PM |
| DEC-21898223 | #35587788298737530 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Oct 01, 12:52 PM | Oct 01, 11:09 AM |
| DEC-9D9001AF | #1633843470863292 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | System outage | Sep 30, 12:19 AM | Sep 29, 11:31 PM |
| DEC-41390CE5 | #6843375127628962 | SOP-LOG-02 · 1.0 | Failed-delivery protocol skipped | OUTCOME RECORDED | Route over capacity | Sep 29, 04:24 PM | Sep 29, 03:17 PM |
| DEC-974E59F1 | #32208132165651904 | SOP-LOG-03 · 1.0 | COD verification skipped | OUTCOME RECORDED | Known business recipient | Sep 29, 12:45 PM | Sep 29, 12:09 PM |
| DEC-46A269B6 | #14171082543174888 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Sep 29, 12:38 PM | Sep 29, 09:41 AM |
| DEC-D0A66BBA | #62922706609293580 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Sep 29, 01:14 AM | Sep 29, 12:34 AM |
| DEC-531ADCFA | #63037086241881100 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Sep 29, 03:15 AM | Sep 28, 11:46 PM |
| DEC-1D3FE6C5 | #1125172867903404 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Supervisor unavailable | Sep 27, 03:04 PM | Sep 27, 02:43 PM |
| DEC-91724ADA | #40292860742347260 | SOP-LOG-01 · 1.0 | Claim evidence missing | OUTCOME RECORDED | Customer on site | Sep 27, 08:15 AM | Sep 27, 06:00 AM |